pk177 Privacy Policy

1. Introduction

pk177 ("pk177", "we", "us", "our") is committed to protecting the privacy and personal data of all users ("User", "Player", "you") who access or use the pk177 platform at https://pk177.co. This Privacy Policy describes the categories of personal data we collect, the purposes for which that data is processed, the third parties with whom it may be shared, the security measures applied to protect it, and the rights you hold with respect to your data.

This Privacy Policy forms part of the pk177 Terms and Conditions. By registering a pk177 account, accessing the platform, or making use of any pk177 service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

If you do not agree with the terms of this Privacy Policy, you must not create a pk177 account or continue to use the platform.

2. Data We Collect

pk177 collects personal data from you directly when you register an account, use the platform, make deposits or withdrawals, or contact support. The categories of data we collect include:

• Identity data: full legal name, date of birth, gender, CNIC or national identity number (where required for KYC verification), and copies of identity documents submitted for verification purposes;
• Contact data: Pakistani mobile number, email address (where provided), and residential address;
• Financial data: JazzCash account number, Easypaisa account number, bank account details (HBL, UBL, Meezan Bank, Bank Alfalah, or other), USDT wallet addresses, transaction history, deposit amounts, withdrawal amounts, and account balance records;
• Gaming and betting data: game play history, sports bet records, bonus balances, wagering activity, session durations, and responsible gaming settings;
• Technical data: IP address, device type, operating system, browser type, screen resolution, mobile network, and cookies and similar tracking technologies;
• Communications data: the content of your communications with pk177 support via live chat, email, or any other channel.

pk177 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required by applicable law or directly relevant to a responsible gaming referral.

3. How We Use Your Data

pk177 processes your personal data for the following purposes:

• Account management: to create, maintain, and administer your pk177 account, verify your identity, and authenticate your pk177 login;
• Payment processing: to process PKR deposits and withdrawals through JazzCash, Easypaisa, and local bank transfers, and to maintain accurate financial records;
• Service delivery: to provide access to casino games, the sportsbook (including cricket, PSL, UFC, and other markets), live casino tables, and jackpot products;
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, account takeover, and other security threats;
• Regulatory compliance: to comply with applicable anti-money laundering (AML), KYC, and responsible gaming requirements;
• Responsible gaming: to administer deposit limits, self-exclusion, cooling-off periods, and other responsible gaming tools selected by the player;
• Customer support: to respond to your enquiries, complaints, and disputes in connection with your pk177 account;
• Platform improvement: to analyse platform usage, game performance, and user behaviour in aggregate form in order to improve pk177 products and services;
• Marketing communications: to send you promotional offers, bonus notifications, and platform updates, where you have given consent to receive such communications. You may withdraw this consent at any time by contacting pk177 support.

4. Legal Basis for Processing

pk177 processes your personal data on the following legal bases:

• Contract performance: processing necessary to create and operate your pk177 account and deliver the services you have requested;
• Legal obligation: processing required to comply with applicable laws, including AML regulations, KYC requirements, and responsible gaming obligations;
• Legitimate interests: processing necessary for fraud prevention, platform security, and service improvement, where these interests are not overridden by your privacy rights;
• Consent: processing based on your explicit consent, including for marketing communications. Consent may be withdrawn at any time without affecting the lawfulness of processing before withdrawal.

5. Data Sharing

5.1 Third-Party Service Providers. pk177 may share your personal data with trusted third-party service providers engaged to support platform operations, including payment processors (JazzCash, Easypaisa, and banking partners), game software providers, identity verification services, cloud hosting providers, and customer support technology vendors. All such providers are contractually required to process your data only for the purposes specified by pk177 and to maintain appropriate security standards.

5.2 Legal Disclosure. pk177 may disclose your personal data to government authorities, law enforcement agencies, regulators, or courts where required to do so by applicable law, court order, or regulatory requirement. pk177 will use reasonable efforts to notify you of any such disclosure unless prohibited from doing so by law.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of the pk177 business, your personal data may be transferred to the acquiring entity as part of the transaction, subject to the same privacy protections described in this Policy.

5.4 No Sale of Data. pk177 does not sell, rent, or exchange your personal data with third-party advertisers, data brokers, or marketing companies for their own commercial purposes.

6. Cookies and Tracking Technologies

pk177 uses cookies and similar tracking technologies (including local storage and session storage) to operate the platform, maintain your authenticated session after pk177 login, remember your preferences, analyse platform usage, and detect fraud. The following categories of cookies are used:

• Strictly necessary cookies: required for the platform to function, including session authentication and cashier security. These cannot be disabled without impairing your ability to use pk177.
• Performance cookies: collect anonymised data on how players interact with pk177, which pages are visited most frequently, and where errors occur. This data is used to improve the platform.
• Functional cookies: remember your preferences such as language settings and last-used payment method to provide a more personalised experience.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to access your pk177 account.

7. Data Retention

pk177 retains your personal data for as long as your account remains active and for a period of five (5) years following account closure, in order to comply with legal, regulatory, and audit obligations. Financial transaction records may be retained for longer periods where required by applicable AML or tax regulations. Where data is retained solely for compliance purposes, it will be securely archived and access will be strictly restricted.

Where data is no longer required for any of the purposes described in this Policy, pk177 will securely delete or anonymise it.

8. Security

pk177 implements technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the pk177 platform;
• Encrypted storage of sensitive account and financial data;
• Role-based access controls limiting which pk177 personnel can access personal data;
• Regular security assessments and vulnerability testing;
• Two-factor authentication (2FA) available for pk177 login via SMS OTP.

Whilst pk177 applies industry-standard security practices, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your pk177 login credentials and for notifying pk177 support immediately if you suspect any unauthorised access to your account.

9. Your Rights

Subject to applicable law, you have the following rights in respect of the personal data pk177 holds about you:

• Right of access: to request a copy of the personal data pk177 holds about you;
• Right to rectification: to request correction of inaccurate or incomplete personal data;
• Right to erasure: to request deletion of your personal data, subject to pk177's legal retention obligations;
• Right to restriction: to request that pk177 restrict the processing of your data in certain circumstances;
• Right to data portability: to receive a copy of your personal data in a commonly used, machine-readable format where processing is based on consent or contract;
• Right to object: to object to processing based on legitimate interests, including direct marketing.

To exercise any of these rights, contact pk177 support at [email protected]. pk177 will respond to all valid requests within 30 days. In some cases, pk177 may need to verify your identity before processing a data rights request.

10. Minors

The pk177 platform is strictly restricted to individuals who are 18 years of age or older. pk177 does not knowingly collect personal data from anyone under the age of 18. If pk177 becomes aware that a minor has provided personal data or registered a pk177 account, that account will be immediately closed, all associated data will be deleted, and any balance will be voided. If you believe a minor has accessed pk177, please notify us immediately at [email protected].

11. Policy Updates

pk177 reserves the right to update this Privacy Policy at any time. When material changes are made, the updated Policy will be posted on this page with a revised "Last Updated" date. Where required by law, pk177 will notify registered players of significant changes by email or through a platform notification visible upon pk177 login. Continued use of the platform after any update constitutes acceptance of the revised Privacy Policy.

12. Contact

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by pk177, please contact the pk177 data team:

• Email: [email protected]
• Live Chat: Available 24/7 within your logged-in pk177 account

pk177 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a full response within 30 days of receipt.